Car & Van Hire - Basel Delivery Collection only

All additional drivers must meet all rental requirements. Additional drivers can be added at any rental location and at any time during the rental. An additional driver fee of 12.00 CHF (excl. VAT) per day up to a maximum charge of 120.00 CHF (excl. VAT) applies.

Follow the sign to park the car in the hire return area. 

There is a drop box where customers should leave the keys. 

The vehicle remains the renter's responsibility until it is checked in by an employee the next business day.

The minimum age requirement for all vehicles is 21. A young driver fee of 19.90 CHF (excl. VAT) per day up to a maximum charge of 199.00 CHF (excl. VAT) applies for all renters between the age of 21 and 24.

Vehicles can be driven in all European countries excluding Albania, Belarus, Bosnia, Kosovo, Moldova, Montenegro, Northern Macedonia, Russia, Kaliningrad region, Turkey and Ukraine. No additional charges apply for cross border travels. Customers are not required to inform the rental branch of their intention to leave the country with the vehicle and no prior require authorization is needed.

Collision Damage Waiver and Theft Protection (CDWTP) is an optional coverage that reduces the liability of the renter in the event of theft, attempted theft or damage to the bodywork of the vehicle, provided that the vehicle is used in accordance with the terms and conditions of the rental agreement. If CDWTP is not included in the reservation, the renter has full liability for the vehicle. CDWTP is available for purchase if not included in the booking. If included in the reservation, the excess amount ranges between 1,500 CHF and 3,000 CHF (excl. VAT) depending on the car class. Excess will be charged every time a vehicle is damaged or the vehicle is stolen. Collision Damage Waiver and Theft Protection (CDWTP) is not insurance.

Renters wishing to discuss or dispute any matters concerning damage to the hire vehicle should contact our damage recovery department on Customerservice@enterprise.ch.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

As a customer, you have a choice as to how you would like to pay for fuel.
 
Option 1 – Pre-pay Fuel

This option allows the renter to pay for the fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.

Option 2 – We Refill

This option allows the renter to pay at the end of the rental for fuel used but not replaced. Price will be higher than local fuel prices.   Additional charges may be added.

Option 3 – You Refill

This option allows the renter to return the vehicle with the same amount of fuel as received to avoid extra fuel charges.

Personal Accident Cover
Our Personal Accident Cover provides you with financial compensation in the event of an accident with your rental vehicle or while getting in or out of the car. This coverage applies to the registered and named driver as well as their passengers for the duration of the rental. Coverage amounts: Up to CHF 30000.00 per person in the event of disability, CHF 15000.00 in the event of death.

All major credit cards, issued by either American Express, Mastercard and Visa, are accepted. All cards presented must be in the renter's name. A security deposit plus the estimated cost of the hire will be taken at the time of hire. The deposit is 1,000 CHF for the categories up to and including Intermediate and 1,500 CHF for the categories Standard and above.

Roadside Assistance Protection is an optional coverage available for selection by the renter. Roadside Assistance Protection covers the costs of overnight accommodation and onward travel by taxi, train or bus for all passengers in the vehicle, up to a total cost of 500 CHF. If necessary, a replacement vehicle will be delivered within 24 hours in Switzerland. You must adhere to all hire terms and conditions to receive the benefit of Roadside Assistance Protection. Roadside Assistance Protection also covers the cost of repair/replacement for the following:- Misfuelling (only if the renter realises and informs the hire company before the engine has been started following refuelling)- Loss of the vehicle key or the key being locked inside the vehicle- Flat car battery- Running out of fuel

The renter and all additional drivers must present a valid driver's license at the time of rental. In addition to the valid driver's license, the main renter must present an official photographic identification (e.g. passport) and a credit card issued in their name. All persons with a driver's license not issued in Latin script (e.g. German, French, Italian, English) must carry an international driver's permit, in addition to their driver’s license from their country of origin.

Supplemental Liability Protection (Third Party Liability) cover is required by law and included in all rates. All vehicles in our fleet are insured against damage or injuries caused to a third party and third party property as a result of an accident involving the hire vehicle. You must comply with all the rental company’s terms and conditions in order to receive the benefit of the insurance provisions.

This is a virtual location exclusively meant for the vehicle delivery and collection requests of corporate travellers.To confirm your reservation, please acknowledge on the next page that the purpose of your trip is corporate travel and provide a delivery and collection address.Should you not confirm the purpose of your trip ass corporate travel and/or not provide a delivery/collection address, your reservation will not be taken into consideration.Please note that additional fees may apply for delivery and collection. If you have any question or queries regarding the delivery/collection service, please contact: support.sales@enterprise.ch If you prefer to pick up your vehicle in person from a physical branch you may choose Basel airport as your pick-up location.